Get To Know Us

At House Cleaning Brisbane, we believe every client is unique.

House Cleaning Brisbane offers a comprehensive range of home cleaning services throughout the city, backed by our team of experienced cleaners and dedicated administrative staff. Our team is reliable, friendly, and professional, allowing us to deliver the best house cleaning experience in Brisbane.

We’re dedicated to providing top-quality home cleaning and ensuring every customer is completely satisfied.

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Frequently Asked Questions About House Cleaning Brisbane

Every clean we offer covers the entire home. You can also select from a variety of add-ons, including fridge interiors, oven cleaning, and carpet steam cleaning. For a full list of what’s included, head to our pricing and services page. Feel free to leave extra notes in your account at checkout or contact us directly with any specific instructions for the cleaners.

Deep and regular cleans follow the same checklist; however, deep cleaning requires more time, effort, and attention to detail. Please choose the Deep Clean option if your home 1) hasn’t been cleaned in the past month, or 2) isn’t maintained regularly. If it’s not selected, it may be added on arrival — we’ll always get in touch with you before making any changes to the price.

Absolutely. By default, we assign the same cleaner to your home for all ongoing cleans, as we value the trust built between you and our cleaning team. If a different team needs to attend, we’ll notify you in advance.

It’s completely up to you! As long as our cleaners have clear instructions for accessing your home, we’ll take care of the rest. Many of our customers prefer to book their clean during the workday, so they can come home to a sparkling clean house.

We accept VISA, MasterCard, and American Express — both debit and credit cards are welcome. There are no processing fees on any of our charges. Unfortunately, we’re unable to accept cash payments.

We only work with cleaners we’d trust in our own homes — and our standards are high! Every cleaner goes through a thorough vetting process before setting foot in your house. All our cleaners:

  • Have a police check

  • Are reference checked

  • Are fully insured

  • Complete trial cleans

And most importantly, they’re absolutely top-notch at what they do!

The short answer is: as long as it takes. When you book one of our full house cleans, we follow a thorough checklist and won’t leave until everything’s ticked off. That way, our cleaners aren’t rushed — they can focus on quality and attention to detail.

Yes, we bring all the necessary equipment and products to get the job done. If you’d prefer our cleaners to use your own supplies, just leave a note in the instructions at checkout or in your account, and be sure to have the items ready for our cleaners when they arrive.

No worries! Just give us a heads-up at least 24 hours before your scheduled clean to avoid a late cancellation fee. You can manage your bookings through your account, or simply give us a call or flick us an email.

How often you book a cleaning service really comes down to your lifestyle and personal preferences. Some people opt for weekly or fortnightly cleans, while others go for monthly visits or an occasional deep clean.